Cellular Outage Reports Increase at AT&T, Verizon and Others as Some 911 Services Affected

by Madeleine Hubbard

More U.S. cell phone users are reporting service outages Thursday at major networks, including AT&T, Verizon and T-Mobile, and the outage is impacting some 911 networks.  

Most of the problems are being reported at AT&T, per Downdetector, a website that tracks network outages. Around 7 a.m. ET, about 48,000 AT&T consumers reported that their network was out. Three hours later, that number increased to more than 71,000 outage reports.

Additionally, more than 12,000 Cricket Wireless consumers are reporting outages, as well as more than 3,500 Verizon users and nearly 1,900 T-Mobile users. 

The San Francisco Fire Department posted on X, formerly Twitter that it is “aware of an issue impacting AT&T wireless customers from making and receiving any phone calls (including to 911).” People in need of emergency services are being instructed to use a landline if their cell phones do not work. 

The Oakland County Sheriff’s Office, which serves 1.3 million Michigan residents in the Detroit metropolitan area, released a similar statement advising people in need of emergency assistance to “continue attempting to contact their local 911 center if they receive no signal or service on the first try.”

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Madeleine Hubbard joined Just the News as a fast file reporter after working as an editor at Breitbart News.